We Screwed Up!
A message from Peter Gorges on Usynth. Read about the delay, what this means for you and when the release is happening.
JANUARY 19TH, 2022
“Dear UJAM Community,
We’ve decided that we have to postpone the release date of Usynth by up to three weeks for the best interest of the product. As Usynth’s godfather, you know I hate to announce this, as I’m sure you hate to hear it too.
A month ago we made a promise, based on which many people pre-ordered the synth and gave us their money. That trust is immensely precious to us, yet we can’t honor it and deliver it in time, which truly sucks.
I am not going to bore you with the reasons – they’re complex, but “last-minute crash bugs” and “covid-related absences” certainly came up in the firefight meetings.
Some of that was not within our control. What is within our control is how we deal with it, and how we make it as easy as possible for you to make a choice:
If you have pre-ordered Usynth, you can
- keep your order, in which case we’ll reward you with a full license of Finisher VOODOO. Check your inbox for your personal coupon code, and we hope it’ll make the wait less “not fun”. Please also check your spam folder if you don’t see the mail. Get in touch with support in case you bought Usynth before January 19th, 2022 and didn’t get a coupon.
- get your money back – no questions asked. Click here to get a refund.
The good news is that the Usynth instrument itself is done, we’re really close now, and the remaining few steps are mainly about ironing out bugs and glitches in the surrounding architecture.
Still, at this point we can only ask for your understanding and patience, and keep you posted via newsletter and social media about the exact release timing.
Thanks in advance, and sorry, again!
Co-Founder UJAM & Usynth Godfather”
UJAM is a German-American maker of music technology co-founded by Hans Zimmer and Pharrell Williams that develops Virtual Instrument and Effects Plug-ins. With the Plug-in series Virtual Pianist, Usynth, Groovemate, Symphonic Elements, Virtual Guitarist, Virtual Bassist, Virtual Drummer, Beatmaker and Finisher and a range of software solutions (desktop, mobile, web), UJAM helps people to make music.
We develop software solutions that enable people to create, consume and interact with music.